What We Collect and Why We Use It
When you register an account with us, we collect the details you provide directly — your name, contact number, and the payment method you choose, whether that is JazzCash, Easypaisa, or Raast. We also collect transactional data each time a deposit or withdrawal is processed through
-
1
those rails, because payment verification requires it. Device data — your browser type, IP address, and session timestamps — is gathered automatically to keep your account secure and to detect unusual access patterns early. We do not sell your personal data to third parties for marketing.
-
2
Data shared with payment processors like JazzCash or Easypaisa is limited strictly to what those processors need to complete your transaction. We may share information with regulatory bodies where local law in Pakistan requires disclosure, and only to the extent the law specifies. Retention periods depend
-
3
on the category of data: account identity records are held for as long as your account remains active and for a period after closure required under applicable rules; transaction logs are retained in line with financial record-keeping obligations. If you access betnala from a region where
-
4
local law restricts such services, eligibility conditions apply and data handling follows the same principles set out here.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.